We do not collect your VIN. A model-year match does not establish whether your individual vehicle is affected or has been repaired. Snapshot through 2026-10-11.
Results are official records from named sources. Coverage is incomplete. Match the exact model, batch and market, and confirm the latest instructions with the official source. A missing result is not a safety clearance.
NHTSA complaint and current-action window 2024-08-24 to 2026-10-11; historical campaign count uses the complete official pre- and post-2010 recall files acquired for this release.
What this means
The records were matched to the NHTSA make/model identity “Mercedes-Benz E 350”. Each evidence type is reported separately.
What this does not mean
Complaint reports are allegations, not defect findings or a safety score. Counts are not normalised for sales, registrations, mileage or exposure, and a zero does not prove safety.
An automatic emergency braking system that does not function as intended can increase the risk of a crash.
Official action: Dealers will update the MBUX multimedia system software and parking control unit settings, free of charge. Owner notification letters were mailed November 1, 2024. This is a phased recall, phase 1 owner letters will be mailed November 12, 2024, November 1, 2024, and January 14, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.
Rear axle carrier failure can cause a sudden loss of vehicle handling and control, increasing the risk of a crash.
Official action: Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will replace the rear axle carrier, free of charge. Owner notification letters were mailed January 22, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024120015.
Overheated ground connections can increase the risk of a fire.
Official action: Dealers will inspect and repair the 12-Volt and 48-Volt ground connections as necessary, free of charge. Owner notification letters were mailed May 7, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.
An instrument panel display that fails to show critical safety information, such as the speedometer and warning lights, increases the risk of a crash.
Official action: Dealers will update the infotainment control unit software, free of charge. Owner notification letters were mailed June 29, 2026. MBUSA's number for this recall is 2026050004. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 8, 2026.
Source snapshots: recall files 4 October 2026; complaint file 3 October 2026; investigation file 29 September 2026. Individually labelled archived records retain their older date.
Consumer reports — allegations
Complaint aggregates by model year
Model year
Complaints
Crash flags
Fire flags
Injuries / deaths reported
Most common components
2026
3
0
0
0 / 0
ELECTRICAL SYSTEM (1); POWER TRAIN (1); VEHICLE SPEED CONTROL (1)
2025
4
0
0
0 / 0
ELECTRICAL SYSTEM (1); ENGINE (1); UNKNOWN OR OTHER (1)
2024
9
0
0
0 / 0
ELECTRICAL SYSTEM (2); EXTERIOR LIGHTING (2); VEHICLE SPEED CONTROL (2)
2023
4
0
0
0 / 0
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:SENSOR (1); SERVICE BRAKES (1); TIRES (1)
2022
4
0
0
0 / 0
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL (1); POWER TRAIN (1); VEHICLE SPEED CONTROL (1)
2021
12
0
2
0 / 0
ELECTRICAL SYSTEM (3); ENGINE (3); POWER TRAIN (3)
2020
7
0
2
0 / 0
ENGINE (3); ELECTRICAL SYSTEM (1); FUEL SYSTEM, GASOLINE (1)
NHTSA says complaints are consumer reports. RecallRecall excludes narratives, VINs, names, contact details and locations. A crash, fire, injury or death flag is reported information, not an independently verified causal finding.
NHTSA defect investigations
Open or recently opened investigations
Zero open or recently opened investigation records matched this make/model in the monitoring release.
