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Official recall atom

Mercedes-Benz USA, LLC recall 24V688: EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

Official fact2024-09-13US National Highway Traffic Safety AdministrationMaterialised slice

Results are official records from named sources. Coverage is incomplete. Match the exact model, batch and market, and confirm the latest instructions with the official source. A missing result is not a safety clearance.

Official action

Source. US National Highway Traffic Safety Administration

Official identifier. 24V688

Date. 2024-09-13

Jurisdiction. United States

Hazard (official). An automatic emergency braking system that does not function as intended can increase the risk of a crash.

Action / remedy (official). Dealers will update the MBUX multimedia system software and parking control unit settings, free of charge. Owner notification letters were mailed November 1, 2024. This is a phased recall, phase 1 owner letters will be mailed November 12, 2024, November 1, 2024, and January 14, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.

Potential units affected. 2,025 as published in the campaign file.

Owner notification date. 2024-11-01

Official record

Licence: United States Government public recall data

Attribution: Source: National Highway Traffic Safety Administration recall campaign

Campaign scope

Affected make/model groups in the official file

Related paths