Volkswagen Group of America, Inc. recall 24V834
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
NHTSA make / model monitor
Official recall campaigns
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Consumer reports — allegations
| Model year | Complaints | Crash flags | Fire flags | Injuries / deaths reported | Most common components |
|---|---|---|---|---|---|
| 2022 | 8 | 3 | 0 | 0 / 0 | ENGINE (2); SERVICE BRAKES (2); FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING (1) |
| 2021 | 12 | 0 | 2 | 0 / 0 | AIR BAGS (2); ELECTRICAL SYSTEM (2); ENGINE (1) |
| 2020 | 8 | 0 | 0 | 0 / 0 | AIR BAGS (2); ENGINE (2); FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL (1) |
| 2019 | 1 | 0 | 0 | 0 / 0 | SERVICE BRAKES (1) |
| 2018 | 15 | 0 | 0 | 0 / 0 | FUEL/PROPULSION SYSTEM (4); ELECTRICAL SYSTEM (3); ENGINE (2) |
| 2017 | 18 | 1 | 0 | 0 / 0 | ELECTRICAL SYSTEM (4); AIR BAGS (2); FUEL/PROPULSION SYSTEM (2) |
| 2016 | 24 | 0 | 0 | 0 / 0 | FUEL/PROPULSION SYSTEM (4); ELECTRICAL SYSTEM (3); FUEL SYSTEM, GASOLINE (3) |
| 2015 | 35 | 2 | 0 | 2 / 0 | ELECTRICAL SYSTEM (6); ENGINE (6); AIR BAGS (4) |
| 2014 | 74 | 1 | 0 | 1 / 0 | AIR BAGS (42); ENGINE (9); POWER TRAIN (5) |
| 2013 | 85 | 0 | 0 | 0 / 0 | AIR BAGS (53); ELECTRICAL SYSTEM (7); ENGINE (7) |
| 2012 | 27 | 1 | 0 | 0 / 0 | AIR BAGS (20); ELECTRICAL SYSTEM (2); UNKNOWN OR OTHER (2) |
| 2011 | 3 | 0 | 0 | 0 / 0 | ENGINE (1); FUEL/PROPULSION SYSTEM (1); POWER TRAIN (1) |
| 2010 | 6 | 0 | 0 | 0 / 0 | UNKNOWN OR OTHER (2); ELECTRICAL SYSTEM (1); ENGINE (1) |
| 2009 | 3 | 0 | 0 | 0 / 0 | ENGINE (1); ENGINE AND ENGINE COOLING (1); FUEL/PROPULSION SYSTEM (1) |
| 2008 | 7 | 0 | 0 | 0 / 0 | FUEL/PROPULSION SYSTEM (2); ENGINE (1); FUEL SYSTEM, GASOLINE (1) |
| 2007 | 2 | 0 | 0 | 0 / 0 | AIR BAGS (1); FUEL SYSTEM, GASOLINE (1) |
| 2006 | 5 | 0 | 0 | 0 / 0 | AIR BAGS (3); ENGINE (1); FUEL SYSTEM, GASOLINE (1) |
| 2004 | 2 | 0 | 0 | 0 / 0 | FUEL/PROPULSION SYSTEM (2) |
| 2003 | 2 | 0 | 0 | 0 / 0 | FUEL SYSTEM, GASOLINE (2) |
| 2002 | 1 | 0 | 0 | 0 / 0 | FUEL/PROPULSION SYSTEM (1) |
| 2001 | 1 | 0 | 0 | 0 / 0 | SERVICE BRAKES (1) |
| 2000 | 1 | 0 | 0 | 1 / 0 | AIR BAGS (1) |
NHTSA says complaints are consumer reports. RecallCheck excludes narratives, VINs, names, contact details and locations. A crash, fire, injury or death flag is reported information, not an independently verified causal finding.
NHTSA defect investigations
In August 2015, Volkswagen Group of America, Inc. (Volkswagen) launched Safety Recall 15V-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.Debris entry into the steering wheel hub can result in contamination and ultimately failure of the clockspring in 2010-2014 Model Year (MY) CC, Passat, Eos, Golf, GTI, Tiguan, Jetta and Jetta Sportwagen models.Contamination of the clockspring can cause the ribbon cable to tear resulting in loss of the electrical connection to the front driver air bag and any steering wheel mounted controls.The loss of the electrical connection to the front driver air bag will result in illumination of the air bag warning light and will prevent operation of the front driver air bag in a crash of sufficient severity requiring a commanded deployment.In November 2017, the Office of Defects Investigation (ODI) opened a Recall Query (RQ17-009) after the agency received 90 complaints alleging failure of the clockspring in the subject models.Several of the complaints allege failure of the clockspring after receiving the recall remedy.The majority of the complaints allege the same failure mode without being included in the original recall, 15V-483.In its March 2018 response to ODI's Information Request under the Recall Query, Volkswagen provided approximately 700 consumer complaints and field reports on the recalled vehicles.These reports allege clockspring failure similar to the NHTSA reports described above.To date, NHTSA has received approximately 154 allegations of clockspring failure since the recall has launched.The total of 852 reports shown in the table above eliminates 6 duplicative reports received by ODI and the manufacturer.An Engineering Analysis has been opened to further evaluate the scope and effectiveness of the remedy associated with 15V-483 and perform a thorough review of the design changes implemented by Volkswagen and its suppliers to address this issue.The ODI complaints cited above can be viewed at www.NHTSA.gov under the following ODI identification numbers: 11080741, 11079877, 11079805, 11079124, 11076709, 11076645, 11076297, 11076249, 11076133, 11075756, 11075726, 11075358, 11075259, 11075055, 11074920, 11074565, 11073090, 11072745, 11072457, 11072089, 11071933, 11071880, 11071630, 11071592, 11067396, 11067061, 11066738, 11066601, 11066511, 11065909, 11065871, 11065262, 11064701, 11064564, 11064544, 11064531, 11063961, 11063501, 11063095, 11062772, 11062464, 11062353, 11062344, 11061463, 11061310, 11061311, 11060735, 11058154, 11057519, 11057477, 11057341, 11056793, 11056243, 11056063, 11055639, 11054279, 11052812, 11052678, 11052384, 11052228, 11051336, 11051155, 11051074, 11048803, 11047037, 11044226, 11043653, 11039142, 11033893, 11033330, 11032548, 11025475, 11025356, 11024647, 11023423, 11020570, 11020312, 11019415, 11019067, 11015441, 11015431, 11014595, 11014016, 11013709, 11013415, 11012596, 11011753, 11006668, 11006521, 11006307, 11006181, 11005301, 11003865, 11001780, 11001783, 11001334, 10994184, 10993360, 10993524, 10992490, 10985926, 10983678, 10981220, 10980831, 10980941, 10980549, 10979418, 10971152, 10967344, 10967155, 10959968, 10958624, 10957279, 10956488, 10949129, 10947562, 10945122, 10936498, 10936543, 10933950, 10927311, 10925421, 10924034, 10915612, 10915569, 10911171, 10902066, 10898733, 10896537, 10896510, 10895526, 10893938, 10891686, 10864967, 10863742, 10861984, 10851242, 10822505, 10821562, 10818403, 10795068, 10794402, 10788738, 10787804, 10782544, 10780725, 10780145, 10779145, 10776477, 10775448, 10763492, 10763423, 10763289, 10762670, 10760644, 10758777, 10749901, 10748922