Volkswagen Group of America, Inc. recall 24V723
An obstructed brake fluid port can cause a loss of brake function, increasing the risk of a crash.
NHTSA make / model monitor
Official recall campaigns
An obstructed brake fluid port can cause a loss of brake function, increasing the risk of a crash.
A sudden loss of drive power can increase the risk of a crash.
A loose engine cover that contacts hot surfaces in the engine compartment can melt, increasing the risk of a fire.
A distorted rearview camera image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
A loss of vehicle control increases the risk of a crash.
Incorrect wheel bolts can allow a wheel to detach from the vehicle, increasing the risk of a crash.
A rearview camera that fails to display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Consumer reports — allegations
| Model year | Complaints | Crash flags | Fire flags | Injuries / deaths reported | Most common components |
|---|---|---|---|---|---|
| 2026 | 10 | 0 | 0 | 0 / 0 | ENGINE (3); ELECTRICAL SYSTEM (2); BACK OVER PREVENTION: WARNINGS (1) |
| 2025 | 75 | 3 | 0 | 0 / 0 | ELECTRICAL SYSTEM (16); POWER TRAIN (11); UNKNOWN OR OTHER (9) |
| 2024 | 230 | 12 | 2 | 12 / 0 | ELECTRICAL SYSTEM (39); SERVICE BRAKES (35); UNKNOWN OR OTHER (24) |
| 2023 | 110 | 2 | 0 | 3 / 0 | ENGINE (21); AIR BAGS (16); ELECTRICAL SYSTEM (16) |
| 2022 | 162 | 8 | 5 | 2 / 0 | ENGINE (35); AIR BAGS (24); ELECTRICAL SYSTEM (22) |
| 2021 | 255 | 5 | 0 | 7 / 0 | EXTERIOR LIGHTING (53); ENGINE (36); ELECTRICAL SYSTEM (34) |
| 2020 | 17 | 0 | 0 | 0 / 0 | ELECTRICAL SYSTEM (4); FUEL/PROPULSION SYSTEM (2); SERVICE BRAKES (2) |
| 2019 | 161 | 5 | 0 | 2 / 0 | ENGINE (20); FUEL/PROPULSION SYSTEM (18); ELECTRICAL SYSTEM (16) |
| 2018 | 103 | 5 | 0 | 6 / 0 | ENGINE (22); ELECTRICAL SYSTEM (15); FUEL/PROPULSION SYSTEM (11) |
NHTSA says complaints are consumer reports. RecallCheck excludes narratives, VINs, names, contact details and locations. A crash, fire, injury or death flag is reported information, not an independently verified causal finding.
NHTSA defect investigations
On September 28, 2023, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE23017) to assess reports of inadvertent activation of the Front Assist automatic emergency braking (AEB) system in model year (MY) 2018-2019 Volkswagen Atlas vehicles. The reports alleged that activation of the AEB system occurred while driving with no apparent obstruction in the vehicle's forward path, resulting in sudden vehicle deceleration. Volkswagen indicated that it is aware of a total of 226 reports that may relate to the alleged defect in MY 2019 Volkswagen Atlas vehicles.Volkswagen stated that some customers possibly had an inadequate understanding of Front Assist and its limitations. However, many consumer complaints alleged that Volkswagen dealerships were unable to reproduce the condition or stated that Volkswagen dealerships informed the consumers that this braking is considered normal Front Assist operation. ODI's analysis shows that MY 2019 Volkswagen Atlas vehicles have the highest rate of unique incident reports alleging AEB inadvertent activation when compared to their Volkswagen peers. To date, ODI has received a total of 44 consumer complaints of inadvertent activation of Front Assist in MY 2019 Volkswagen Atlas vehicles.In total, ODI reviewed 187 unique (i.e., non-duplicative Vehicle Identification Numbers) reports that may relate to the alleged defect, which include four reports on injury incidents and one report involving a crash. PE23017 has been upgraded to an Engineering Analysis to further assess the scope, frequency, and potential safety-related consequences of inadvertent AEB activations in MY 2019 Volkswagen Atlas vehicles. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.