NHTSA make / model monitor
US NHTSA records for Ram Promaster. Check the affected model years, then verify your exact vehicle with NHTSA.
We do not collect your VIN. A model-year match does not establish whether your individual vehicle is affected or has been repaired. Snapshot through 2026-10-11.
Official recall campaigns
Affected model years: 2022, 2024, 2025
A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Official action: Dealers will update the security gateway module software, free of charge. Owner notification letters were mailed June 12, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 40C.
Affected model years: 2019, 2020, 2021
A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
Official action: Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.
Affected model years: 2024, 2025
A loss of drive power increases the risk of a crash.
Official action: Dealers will update the software for the motor control processor, battery processor control module, integrated dual charge module, and electric vehicle control unit. Additionally, dealers will inspect and replace the electric drive module, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed October 30, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 98C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 16, 2025.
Affected model years: 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025, 2026
Electrical circuits that overheat increase the risk of a fire.
Official action: Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, March, and June 2026. Remaining owner notification letters are expected to be mailed July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 67C, B3C, and C9C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning October 30, 2025.
Affected model years: 2019, 2020, 2021, 2022, 2023, 2024, 2025
An unsecured wheelchair can move during transit, increasing the risk of injury.
Official action: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Affected model years: 2026
An incomplete seat may not properly restrain an occupant, increasing risk of injury during a crash.
Official action: Dealers will install two additional seat legs, free of charge. Owners may contact Braun customer service at 1-800-488-0359.
Affected model years: 2026
Improperly restrained occupants have an increased risk of injury during a crash.
Official action: Dealers will replace the seat belt, free of charge. Owners may contact Braun's customer service at 1-800-488-0359.
Affected model years: 2026
A rearview camera image that fails to display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Official action: Radio software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning September 2, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 78D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on August 20, 2026.
Affected model years: 2022, 2023, 2024, 2025, 2026
A loss of power steering assist can increase the risk of a crash.
Official action: Dealers will inspect and replace the wiring harness and electronic power steering gear, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, are expected to be mailed November 17, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 92D. Vehicle Identification Numbers (VINs) involved in this recall will became searchable on NHTSA.gov on October 6, 2026.
Consumer reports — allegations
| Model year | Complaints | Crash flags | Fire flags | Injuries / deaths reported | Most common components |
|---|---|---|---|---|---|
| 2026 | 2 | 0 | 0 | 0 / 0 | AIR BAGS (1); ENGINE AND ENGINE COOLING (1) |
| 2025 | 9 | 0 | 0 | 0 / 0 | ENGINE (3); STEERING (2); ELECTRICAL SYSTEM (1) |
| 2024 | 16 | 0 | 2 | 0 / 0 | ELECTRICAL SYSTEM (3); ENGINE (3); FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL (2) |
| 2023 | 120 | 0 | 8 | 0 / 0 | STEERING (37); ELECTRICAL SYSTEM (23); ENGINE AND ENGINE COOLING (15) |
| 2022 | 59 | 1 | 0 | 0 / 0 | STEERING (20); ELECTRICAL SYSTEM (10); ENGINE (4) |
| 2021 | 87 | 0 | 3 | 0 / 0 | BACK OVER PREVENTION (18); UNKNOWN OR OTHER (10); ELECTRICAL SYSTEM (9) |
| 2020 | 45 | 2 | 0 | 0 / 0 | BACK OVER PREVENTION (7); POWER TRAIN (7); ELECTRICAL SYSTEM (6) |
| 2019 | 33 | 5 | 0 | 0 / 0 | POWER TRAIN (11); ENGINE AND ENGINE COOLING (7); ENGINE (3) |
| 2018 | 15 | 1 | 0 | 0 / 0 | ENGINE (3); POWER TRAIN (2); ELECTRICAL SYSTEM (1) |
| 2017 | 16 | 2 | 0 | 0 / 0 | ENGINE (4); ELECTRICAL SYSTEM (3); UNKNOWN OR OTHER (2) |
| 2016 | 9 | 0 | 0 | 0 / 0 | ELECTRICAL SYSTEM (2); ENGINE (2); UNKNOWN OR OTHER (2) |
| 2015 | 10 | 0 | 0 | 0 / 0 | ELECTRICAL SYSTEM (2); ENGINE (2); POWER TRAIN (2) |
| 2014 | 8 | 0 | 0 | 0 / 0 | ENGINE (3); POWER TRAIN (3); ELECTRICAL SYSTEM (1) |
NHTSA says complaints are consumer reports. RecallRecall excludes narratives, VINs, names, contact details and locations. A crash, fire, injury or death flag is reported information, not an independently verified causal finding.
NHTSA defect investigations
The Office of Defects Investigation (ODI) has received 19 Vehicle Owner Questionnaires (VOQs) alleging an intermittent or complete failure of the power steering assist system in certain Model Year (MY) 2022-2023 RAM ProMaster 1500, 2500, and 3500 vehicles. Failure of the power steering assist system can result in increased steering effort required to control the vehicle. An increase in steering effort can potentially lead to a loss of directional control of the vehicle. Several received reports allege failures of the steering rack with specific reports citing water intrusion into the electrical connectors of the electric power steering control module. ODI is opening this Preliminary Evaluation (PE) to assess the scope and root cause of potential defects in 2022-2023 RAM ProMaster steering systems. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.