Phoenix Motorcars recall 24V655
Electrical circuits that overheat increase the risk of a fire.
NHTSA make / model monitor
Proterra Catalyst: recalls, complaints and investigations.
Results are official records from named sources. Coverage is incomplete. This site is not medical advice and does not publish drug labels, openFDA, Prop 65 or NIH DSLD records.
17historical campaigns
1campaigns in monitoring window
1complaint rows in window
1monitored investigations
Evidence summary
- Evidence found
- 1 recent recall campaign, 1 complaint row, and 1 monitored investigation.
- Source coverage
- NHTSA complaint and current-action window 2024-08-24 to 2026-09-04; historical campaign count uses the complete official pre- and post-2010 recall files acquired for this release.
- What this means
- The records were matched to the NHTSA make/model identity “Proterra Catalyst”. Each evidence type is reported separately.
- What this does not mean
- Complaint reports are allegations, not defect findings or a safety score. Counts are not normalised for sales, registrations, mileage or exposure, and a zero does not prove safety.
Official recall campaigns
Campaigns received in the monitoring window
Consumer reports — allegations
Complaint aggregates by model year
| Model year | Complaints | Crash flags | Fire flags | Injuries / deaths reported | Most common components |
|---|---|---|---|---|---|
| 2021 | 1 | 0 | 0 | 0 / 0 | ELECTRICAL SYSTEM (1) |
NHTSA says complaints are consumer reports. RecallCheck excludes narratives, VINs, names, contact details and locations. A crash, fire, injury or death flag is reported information, not an independently verified causal finding.
NHTSA defect investigations
Open or recently opened investigations
RQ25001: Remedy Effectiveness of Recall 22V887 open
In November 2022, Proterra Operating Company, Inc. (Proterra) filed a safety recall (NHTSA recall 22V887) covering nineteen 2017-2019 Proterra Catalyst transit buses to address the potential of liquid accumulation in the 400-volt battery packs, increasing the risk of a fire. On December 16, 2022, Proterra mailed an interim owner notification letter stating that Proterra would physically inspect and analyze each recalled battery pack.In October 2023, Proterra amended their filing to now cover 300 vehicles, with a final remedy plan of updating the battery monitoring software. According to the final remedy documents from Proterra, should liquid be detected within the battery pack, the updated software would illuminate a warning light in the driver's dash display, prevent the batteries from being charged, and reduce the maximum speed of the buses.As of the most recent recall completion rate report, 109 of the 300 buses (36.3%) have received the software update. In August 2023, Proterra declared bankruptcy, with its the three major business areas going to three separate companies.Phoenix Motorcars assumed liability for recall 22V887. On June 5, 2025, a fire occurred at the Southeastern Pennsylvania Transportation Authority (SEPTA) decommissioning lot.Local officials stated that the fire initiated in a battery pack of one of the Proterra buses. The Office of Defects Investigation (ODI) is opening this Recall Query (RQ) to evaluate the remedy effectiveness of recall 22V887 and to further understand the effects of nearly two-thirds of the affected population having not yet received the recall remedy.