Polestar Automotive USA, Inc. recall 24V939
An air bag that deploys improperly may not protect the driver as intended during a crash, increasing the risk of injury.
NHTSA make / model monitor
Polestar Polestar 2: recalls, complaints and investigations.
Results are official records from named sources. Coverage is incomplete. This site is not medical advice and does not publish drug labels, openFDA, Prop 65 or NIH DSLD records.
7historical campaigns
4campaigns in monitoring window
601complaint rows in window
1monitored investigations
Evidence summary
- Evidence found
- 4 recent recall campaigns, 601 complaint rows, and 1 monitored investigation.
- Source coverage
- NHTSA complaint and current-action window 2024-08-24 to 2026-08-24; historical campaign count uses the complete official pre- and post-2010 recall files acquired for this release.
- What this means
- The records were matched to the NHTSA make/model identity “Polestar Polestar 2”. Each evidence type is reported separately.
- What this does not mean
- Complaint reports are allegations, not defect findings or a safety score. Counts are not normalised for sales, registrations, mileage or exposure, and a zero does not prove safety.
Official recall campaigns
Campaigns received in the monitoring window
Polestar Automotive USA, Inc. recall 25V280
A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Polestar Automotive USA, Inc. recall 25V409
A loss of brake function increases the risk of a crash.
Polestar Automotive USA, Inc. recall 25V615
A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Consumer reports — allegations
Complaint aggregates by model year
| Model year | Complaints | Crash flags | Fire flags | Injuries / deaths reported | Most common components |
|---|---|---|---|---|---|
| 2025 | 2 | 0 | 0 | 0 / 0 | BACK OVER PREVENTION (1); BACK OVER PREVENTION: SENSING SYSTEM: CAMERA (1) |
| 2024 | 28 | 3 | 0 | 3 / 0 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA (8); TIRES (3); BACK OVER PREVENTION: WARNINGS (2) |
| 2023 | 106 | 0 | 0 | 0 / 0 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA (78); UNKNOWN OR OTHER (5); ELECTRICAL SYSTEM (4) |
| 2022 | 298 | 2 | 0 | 0 / 0 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA (190); UNKNOWN OR OTHER (22); VISIBILITY/WIPER (17) |
| 2021 | 167 | 6 | 0 | 0 / 0 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA (102); VISIBILITY/WIPER (10); BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING (8) |
NHTSA says complaints are consumer reports. RecallCheck excludes narratives, VINs, names, contact details and locations. A crash, fire, injury or death flag is reported information, not an independently verified causal finding.
NHTSA defect investigations
Open or recently opened investigations
RQ25004: Loss of rear-view camera image open
The Office of Defects Investigation (ODI) has received 109 complaints for rear-view camera failures on Model Year (MY) 2021 to MY 2025 Polestar 2 vehicles. On June 26, 2024, Polestar recalled certain MY 2021 – MY 2024 Polestar 2 vehicles for visualization issues during a backup event and failure to comply with Federal Motor Vehicle Safety Standard 111 (Rear Visibility) (Recall 24V-477). Specifically, Polestar stated that the rear-view camera “may have limited visualization, be inoperative, or function incorrectly when reverse gear is engaged, thereby affecting the driver’s rear visibility capability in a backing event.” Polestar proposed to remedy this condition via a software update to minimize an Infotainment Head Unit (IHU) graphical rendering limitation by shortening the retry times of the camera streams, as well as removing the rendering of the map in the driver display during backing events to release the graphic memory for the use of the rear-view camera. Subsequent consumer complaints to ODI reported continued rear-view camera outages in remedied vehicles pointed to limitations in Polestar’s 24V-477 approach, and, on April 25, 2025, Polestar filed a new recall to address the rear-view image visualization issues (Recall 25V-280). Polestar's stated remedy for this recall provided an additional software update intended to always maintain the high-speed signal connection between the Parking Assist Camera (PAC) and IHU, instead of toggling on and off by request. The update would also be designed to add a reset of the IHU video signal receiving hardware in case a synchronization error is detected, instead of just setting an error message. On June 21, 2025, ODI began receiving complaints from consumers whose vehicles had been remedied according to Recall 25V-280, but whose rear-view cameras were nevertheless continuing to fail in the same manner that they had previously. In July, ODI discussed the complaints with Polestar, which confirmed that their over the air software remedy for Recall 25V-280 did not correct the original issue. ODI is therefore opening this Recall Query to further evaluate the adequacy of Recall 25V-280’s remedy. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.