Ford Motor Company recall 24V953
A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.
NHTSA make / model monitor
Official recall campaigns
A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.
A closing window may exert excessive force and pinch a driver or passenger before retracting, increasing the risk of injury.
A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
A blank instrument display can result in a loss of critical safety information, such as the speedometer and warning lights, increasing the risk of a crash. In addition, a missing rearview camera display image can reduce visibility of what is behind the vehicle, increasing the risk of a crash.
An overheated engine block heater can increase the risk of a fire.
A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.
Exterior lighting failure can reduce visibility for the driver and other road users, increasing the risk of a crash.
An unexpected loss of drive power increases the risk of a crash.
Loss of the rearview camera image and certain driver assistance features, can reduce the driver’s ability to detect hazards, increasing the risk of a crash.
A blank instrument cluster that fails to display critical safety information, such as vehicle speed or safety system warnings, increases the risk of a crash.
Failure to alert the driver with the intended hands-off the wheel warnings may increase the risk of a crash.
Consumer reports — allegations
| Model year | Complaints | Crash flags | Fire flags | Injuries / deaths reported | Most common components |
|---|---|---|---|---|---|
| 2026 | 9 | 0 | 0 | 0 / 0 | UNKNOWN OR OTHER (5); LANE DEPARTURE: ASSIST (1); LANE DEPARTURE: WARNING (1) |
| 2025 | 34 | 1 | 0 | 1 / 0 | FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING (4); LANE DEPARTURE: ASSIST (4); UNKNOWN OR OTHER (4) |
| 2024 | 30 | 4 | 0 | 1 / 0 | ELECTRICAL SYSTEM (4); UNKNOWN OR OTHER (4); BACK OVER PREVENTION (2) |
| 2023 | 8 | 3 | 0 | 0 / 0 | UNKNOWN OR OTHER (2); BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING (1); BACK OVER PREVENTION: WARNINGS (1) |
| 2022 | 16 | 3 | 0 | 0 / 0 | STRUCTURE:BODY (5); POWER TRAIN (3); UNKNOWN OR OTHER (2) |
| 2021 | 23 | 0 | 0 | 0 / 0 | POWER TRAIN (6); ELECTRICAL SYSTEM (3); ENGINE (3) |
| 2020 | 26 | 4 | 0 | 1 / 0 | POWER TRAIN (13); ELECTRICAL SYSTEM (2); ENGINE (2) |
| 2019 | 57 | 0 | 0 | 0 / 0 | POWER TRAIN (15); ENGINE (11); UNKNOWN OR OTHER (6) |
NHTSA says complaints are consumer reports. RecallCheck excludes narratives, VINs, names, contact details and locations. A crash, fire, injury or death flag is reported information, not an independently verified causal finding.
NHTSA defect investigations
On September 23, 2020, Ford Motor Company (Ford) filed a noncompliance recall report under 49 CFR Part 573 (NHTSA Recall No. 20V-575), recalling 620,246 Model Year (MY) 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles for a noncompliance with Federal Motor Vehicle Safety Standard (FMVSS) 111, Rear Visibility. Ford's recall described the noncompliance as insufficient electrical conductivity within the printed circuit board (PCB) internal to the camera leading to intermittent rearview camera operation. The supplier of the cameras was Magna Electronics.According to Ford's chronology in the Part 573, during the period February-April 2020, Ford identified and monitored warranty claims pertaining to intermittent or inoperative rearview cameras. Ford reviewed supplier product changes, focusing on changes introduced by the supplier in the October-November 2019 time frame. The Part 573 stated that the issue was brought to Ford's Critical Concerns Review Group (CCRG) for review on May 12, 2020.On July 7, 2020, NHTSA's Vehicle Research and Testing Center (VRTC) informed the Office of Defects Investigation (ODI) of a trend of MY 2020 Escape vehicles with rearview camera malfunctions. ODI contacted Ford the next day, providing five Vehicle Owner Questionnaires (VOQs) alleging inoperative rearview cameras. On July 15, 2020, Ford met with NHTSA to discuss the rearview camera issue. In a subsequent August 24, 2020 meeting, ODI and NHTSA's Office of Vehicle Safety Compliance (OVSC) met with Ford to discuss the recall status and additional VOQs. Ford presented rate and scope data for many of its MY 2020 products during the August 2020 meeting indicating high failure rates for certain models.This RQ is being opened to investigate both the timeliness and scope of Ford's rearview camera recall (20V-575), and Ford's compliance with reporting requirements.The subject reports referenced in the opening resume are identified by the following ODI reference numbers which can be reviewed at NHTSA.gov: 11349813, 11344126, 11342696, 11341486, 11340254, 11337274, 11331444, 11330875, 11329235, 11316960, 11343521, 11341884, 11337226, 11344018, and 11339573.