NHTSA make / model monitor
US NHTSA records for Gillig Low Floor. Check the affected model years, then verify your exact vehicle with NHTSA.
We do not collect your VIN. A model-year match does not establish whether your individual vehicle is affected or has been repaired. Snapshot through 2026-10-11.
Official recall campaigns
Affected model years: 2024
Inoperative wipers can reduce the driver's ability to see out of the windshield, increasing the risk of a crash.
Official action: Gillig will replace the wiper motor arm, free of charge. Owner notification letters were mailed December 12, 2024. Owners may contact Gillig customer service at 1-800-735-1500.
Affected model years: 2023
A missing odometer reading could lead to an unintended delay in critical safety-related maintenance, potentially impairing the safe operation of the vehicle and increasing the risk of a crash.
Official action: Gillig will install a new speedometer gauge, free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact Gillig customer service at 1-800-735-1500 or 1-510-264-5073.
Affected model years: 2021, 2022, 2023, 2024
Failure of the fire suppression system can increase the risk of injury during a fire.
Official action: Dealers will replace the relay cable, free of charge. Owner notification letters were mailed December 31, 2024. Owners may contact GILLIG customer service at 1-800-735-1500.
Affected model years: 2023, 2024
Failure to alert the operator to a power cable issue can increase the risk of injury by electrical shock.
Official action: Dealers will install an additional electrical harness, extending the HVIL loop to the air compressor, free of charge. Owner notification letters were mailed February 12, 2025. Owners may contact GILLIG customer service at 1-800-735-1500.
Affected model years: 2019, 2020, 2021, 2022, 2023, 2024
A monitor that detaches and falls from the ceiling increases the risk of injury.
Official action: Gillig will replace the rivet-nut fasteners, free of charge. Owner notification letters were mailed March 18, 2025. Owners may contact Gillig customer service at 1-800-735-1500.
Affected model years: 2023, 2024
A short circuit increases the risk of a fire. In addition, the battery contactors may open suddenly and cause a loss of drive power, increasing the risk of a crash.
Official action: Gillig will install new battery fasteners as necessary, free of charge. Owner notification letters were mailed April 28, 2025. Owners may contact Gillig customer service at 1-800-735-1500.
Affected model years: 2013
A window that opens during a crash may not properly retain passengers, increasing the risk of injury.
Official action: Gillig will work with Arrow to replace the emergency release bar assembly, free of charge. Owner notification letters were mailed January 21, 2026. Owners may contact Gillig customer service at 1-800-735-1500.
Affected model years: 2025
An unsecured wheelchair can move during transit, increasing the risk of injury.
Official action: Gillig will work with Q'Straint to replace the retractors, free of charge. Owner notification letters were mailed January 16, 2026. Owners may contact Gillig customer service at 1-800-735-1500.
Affected model years: 2025
Damaged axle components can decrease stability or vehicle control, increasing the risk of a crash.
Official action: Gillig will replace the torque rod fasteners, free of charge. Owner notification letters were mailed January 26, 2026. Owners may contact Gillig's customer service at 1-800-735-1500.
Affected model years: 2021, 2022, 2023, 2024, 2025, 2026
A damaged fuel line may leak, increasing the risk of a fire.
Official action: Gillig will inspect, replace, and reorient the intake pipe as necessary, free of charge. Owner notification letters were mailed April 24, 2026. Owners may contact Gillig's customer service at 1-800-735-1500.
Affected model years: 2023, 2024, 2025, 2026
Reduced capacity may cause the cable to overheat, increasing the risk of a fire.
Official action: Gillig will reprogram the software as an interim repair. For the final remedy, Gillig will replace the high voltage cable. Both repairs will be provided free of charge. Owner notification letters are expected to be mailed July 27, 2026. Owners may contact Gillig's customer service at 1-800-735-1500.
Affected model years: 2023, 2024
Referencing an incorrect GAWR can lead to unintentionally overloading the rear tires, increasing the risk of a crash.
Official action: Gillig will replace the federal placard, free of charge. Owner notification letters are expected to be mailed April 24, 2026. Owners may contact Gillig customer service at 1-800-735-1500.
Consumer reports — allegations
| Model year | Complaints | Crash flags | Fire flags | Injuries / deaths reported | Most common components |
|---|---|---|---|---|---|
| 2026 | 1 | 0 | 0 | 0 / 0 | SERVICE BRAKES (1) |
NHTSA says complaints are consumer reports. RecallRecall excludes narratives, VINs, names, contact details and locations. A crash, fire, injury or death flag is reported information, not an independently verified causal finding.
NHTSA defect investigations
Zero open or recently opened investigation records matched this make/model in the monitoring release.