We do not collect your VIN. A model-year match does not establish whether your individual vehicle is affected or has been repaired. Snapshot through 2026-10-11.
Results are official records from named sources. Coverage is incomplete. Match the exact model, batch and market, and confirm the latest instructions with the official source. A missing result is not a safety clearance.
NHTSA complaint and current-action window 2024-08-24 to 2026-10-11; historical campaign count uses the complete official pre- and post-2010 recall files acquired for this release.
What this means
The records were matched to the NHTSA make/model identity “Ford C-Max”. Each evidence type is reported separately.
What this does not mean
Complaint reports are allegations, not defect findings or a safety score. Counts are not normalised for sales, registrations, mileage or exposure, and a zero does not prove safety.
A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Official action: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Source snapshots: recall files 4 October 2026; complaint file 3 October 2026; investigation file 29 September 2026. Individually labelled archived records retain their older date.
Consumer reports — allegations
Complaint aggregates by model year
Model year
Complaints
Crash flags
Fire flags
Injuries / deaths reported
Most common components
2017
2
0
1
0 / 0
STEERING (1); UNKNOWN OR OTHER (1)
2016
4
1
0
1 / 0
BACK OVER PREVENTION (2); BACK OVER PREVENTION: SENSING SYSTEM: CAMERA (1); ENGINE (1)
2015
17
3
0
2 / 0
BACK OVER PREVENTION (7); ELECTRICAL SYSTEM (3); AIR BAGS (2)
2014
7
0
0
1 / 0
UNKNOWN OR OTHER (3); ELECTRICAL SYSTEM (2); ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:THERMAL MANAGEMENT:AIR HANDLING/FILTRATION (1)
2013
18
0
0
0 / 0
ELECTRICAL SYSTEM (4); UNKNOWN OR OTHER (4); STEERING (3)
NHTSA says complaints are consumer reports. RecallRecall excludes narratives, VINs, names, contact details and locations. A crash, fire, injury or death flag is reported information, not an independently verified causal finding.
NHTSA defect investigations
Open or recently opened investigations
Zero open or recently opened investigation records matched this make/model in the monitoring release.
