We do not collect your VIN. A model-year match does not establish whether your individual vehicle is affected or has been repaired. Snapshot through 2026-10-11.
Results are official records from named sources. Coverage is incomplete. Match the exact model, batch and market, and confirm the latest instructions with the official source. A missing result is not a safety clearance.
NHTSA complaint and current-action window 2024-08-24 to 2026-10-11; historical campaign count uses the complete official pre- and post-2010 recall files acquired for this release.
What this means
The records were matched to the NHTSA make/model identity “Ember Touring Edition”. Each evidence type is reported separately.
What this does not mean
Complaint reports are allegations, not defect findings or a safety score. Counts are not normalised for sales, registrations, mileage or exposure, and a zero does not prove safety.
An overloaded trailer increases the risk of a crash.
Official action: Ember will mail labels to owners, free of charge. Owner notification letters were mailed September 19, 2024. Owners may contact Ember customer service at 1-844-732-4204.
Broken shock retainer bolt heads and washers may detach and become a road hazard, increasing the risk of a crash.
Official action: Dealers will replace the shock bolts, free of charge. Owner notification letters were mailed June 2, 2026. Owners may contact Ember customer service at 1-844-732-4204.
An incorrect VIN on the label can make it difficult for owners to recognize that their vehicle is involved in a safety recall, increasing the risk of crash or injury.
Official action: Dealers will replace the labels, free of charge. Additionally, Ember will mail replacement labels to owners. Owner notification letters were mailed August 5, 2026. Owners may contact Ember customer service at 1-844-732-4204.
Source snapshots: recall files 4 October 2026; complaint file 3 October 2026; investigation file 29 September 2026. Individually labelled archived records retain their older date.
Consumer reports — allegations
Complaint aggregates by model year
Zero complaint rows matched this make/model in the monitoring window. That is not a safety clearance.
NHTSA says complaints are consumer reports. RecallRecall excludes narratives, VINs, names, contact details and locations. A crash, fire, injury or death flag is reported information, not an independently verified causal finding.
NHTSA defect investigations
Open or recently opened investigations
Zero open or recently opened investigation records matched this make/model in the monitoring release.
