We do not collect your VIN. A model-year match does not establish whether your individual vehicle is affected or has been repaired. Snapshot through 2026-10-11.
Results are official records from named sources. Coverage is incomplete. Match the exact model, batch and market, and confirm the latest instructions with the official source. A missing result is not a safety clearance.
NHTSA complaint and current-action window 2024-08-24 to 2026-10-11; historical campaign count uses the complete official pre- and post-2010 recall files acquired for this release.
What this means
The records were matched to the NHTSA make/model identity “Dodge Journey”. Each evidence type is reported separately.
What this does not mean
Complaint reports are allegations, not defect findings or a safety score. Counts are not normalised for sales, registrations, mileage or exposure, and a zero does not prove safety.
A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
Official action: Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.
Source snapshots: recall files 4 October 2026; complaint file 3 October 2026; investigation file 29 September 2026. Individually labelled archived records retain their older date.
Consumer reports — allegations
Complaint aggregates by model year
Model year
Complaints
Crash flags
Fire flags
Injuries / deaths reported
Most common components
2020
68
0
1
0 / 0
ELECTRICAL SYSTEM (16); UNKNOWN OR OTHER (13); BACK OVER PREVENTION (7)
2019
74
2
0
1 / 0
UNKNOWN OR OTHER (18); ELECTRICAL SYSTEM (15); BACK OVER PREVENTION (13)
2018
136
3
2
2 / 0
ELECTRICAL SYSTEM (23); UNKNOWN OR OTHER (19); BACK OVER PREVENTION (13)
2017
52
0
1
0 / 0
ELECTRICAL SYSTEM (8); ENGINE (7); UNKNOWN OR OTHER (6)
2016
77
3
4
4 / 0
ELECTRICAL SYSTEM (13); POWER TRAIN (11); SEATS (8)
2015
71
3
2
4 / 0
POWER TRAIN (10); ELECTRICAL SYSTEM (8); SERVICE BRAKES (8)
2014
44
1
2
0 / 0
SERVICE BRAKES (8); ELECTRICAL SYSTEM (7); UNKNOWN OR OTHER (7)
2013
30
0
2
4 / 0
ELECTRICAL SYSTEM (5); ENGINE (4); SEATS (4)
2012
27
0
1
0 / 0
SERVICE BRAKES, HYDRAULIC (4); ELECTRICAL SYSTEM (3); ELECTRONIC STABILITY CONTROL (ESC) (3)
2011
3
0
0
0 / 0
STEERING (2); SERVICE BRAKES, HYDRAULIC (1)
2010
24
1
0
1 / 0
ELECTRICAL SYSTEM (8); UNKNOWN OR OTHER (4); AIR BAGS (3)
2009
12
0
2
0 / 0
ELECTRICAL SYSTEM (4); STEERING (3); ENGINE (2)
NHTSA says complaints are consumer reports. RecallRecall excludes narratives, VINs, names, contact details and locations. A crash, fire, injury or death flag is reported information, not an independently verified causal finding.
NHTSA defect investigations
Open or recently opened investigations
EA24003: Vehicle entrapmentopen
Opened 2024-08-01Closed not closedLATCHES/LOCKS/LINKAGES
The Office of Defects Investigation (ODI) opened PE23-008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During the investigation, ODI collected information from the manufacturer and involved parties to confirm or refute the defect allegation. ODI has determined that additional reports of vehicle entrapment exist for other model year Dodge Journey vehicles. ODI continues to explore the cause of the thermal event and its potential effect on the actuation of the door locks. ODI also continues to explore other potential causes for door lock malfunction. ODI has determined that an upgrade to an Engineering Analysis (EA) is necessary to continue the review of the investigative material and to assess the risk to motor vehicle safety . To review the ODI report cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
