Chrysler (FCA US, LLC) recall 25V552
A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
NHTSA make / model monitor
Dodge Journey: recalls, complaints and investigations.
Results are official records from named sources. Coverage is incomplete. This site is not medical advice and does not publish drug labels, openFDA, Prop 65 or NIH DSLD records.
26historical campaigns
1campaigns in monitoring window
585complaint rows in window
1monitored investigations
Evidence summary
- Evidence found
- 1 recent recall campaign, 585 complaint rows, and 1 monitored investigation.
- Source coverage
- NHTSA complaint and current-action window 2024-08-24 to 2026-08-24; historical campaign count uses the complete official pre- and post-2010 recall files acquired for this release.
- What this means
- The records were matched to the NHTSA make/model identity “Dodge Journey”. Each evidence type is reported separately.
- What this does not mean
- Complaint reports are allegations, not defect findings or a safety score. Counts are not normalised for sales, registrations, mileage or exposure, and a zero does not prove safety.
Official recall campaigns
Campaigns received in the monitoring window
Consumer reports — allegations
Complaint aggregates by model year
| Model year | Complaints | Crash flags | Fire flags | Injuries / deaths reported | Most common components |
|---|---|---|---|---|---|
| 2020 | 66 | 0 | 1 | 0 / 0 | ELECTRICAL SYSTEM (15); UNKNOWN OR OTHER (13); BACK OVER PREVENTION (7) |
| 2019 | 72 | 1 | 0 | 1 / 0 | UNKNOWN OR OTHER (18); ELECTRICAL SYSTEM (15); BACK OVER PREVENTION (13) |
| 2018 | 128 | 3 | 0 | 2 / 0 | ELECTRICAL SYSTEM (22); UNKNOWN OR OTHER (19); BACK OVER PREVENTION (13) |
| 2017 | 48 | 0 | 1 | 0 / 0 | ELECTRICAL SYSTEM (8); ENGINE (7); UNKNOWN OR OTHER (6) |
| 2016 | 72 | 3 | 4 | 4 / 0 | ELECTRICAL SYSTEM (12); POWER TRAIN (10); SEATS (8) |
| 2015 | 70 | 3 | 2 | 4 / 0 | POWER TRAIN (10); ELECTRICAL SYSTEM (8); SERVICE BRAKES (8) |
| 2014 | 35 | 1 | 1 | 0 / 0 | SERVICE BRAKES (8); ELECTRICAL SYSTEM (5); UNKNOWN OR OTHER (5) |
| 2013 | 28 | 0 | 2 | 4 / 0 | ELECTRICAL SYSTEM (5); ENGINE (4); SEATS (4) |
| 2012 | 27 | 0 | 1 | 0 / 0 | SERVICE BRAKES, HYDRAULIC (4); ELECTRICAL SYSTEM (3); ELECTRONIC STABILITY CONTROL (ESC) (3) |
| 2011 | 3 | 0 | 0 | 0 / 0 | STEERING (2); SERVICE BRAKES, HYDRAULIC (1) |
| 2010 | 24 | 1 | 0 | 1 / 0 | ELECTRICAL SYSTEM (8); UNKNOWN OR OTHER (4); AIR BAGS (3) |
| 2009 | 12 | 0 | 2 | 0 / 0 | ELECTRICAL SYSTEM (4); STEERING (3); ENGINE (2) |
NHTSA says complaints are consumer reports. RecallCheck excludes narratives, VINs, names, contact details and locations. A crash, fire, injury or death flag is reported information, not an independently verified causal finding.
NHTSA defect investigations
Open or recently opened investigations
EA24003: Vehicle entrapment open
The Office of Defects Investigation (ODI) opened PE23-008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During the investigation, ODI collected information from the manufacturer and involved parties to confirm or refute the defect allegation. ODI has determined that additional reports of vehicle entrapment exist for other model year Dodge Journey vehicles. ODI continues to explore the cause of the thermal event and its potential effect on the actuation of the door locks. ODI also continues to explore other potential causes for door lock malfunction. ODI has determined that an upgrade to an Engineering Analysis (EA) is necessary to continue the review of the investigative material and to assess the risk to motor vehicle safety . To review the ODI report cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.