We do not collect your VIN. A model-year match does not establish whether your individual vehicle is affected or has been repaired. Snapshot through 2026-10-11.
Results are official records from named sources. Coverage is incomplete. Match the exact model, batch and market, and confirm the latest instructions with the official source. A missing result is not a safety clearance.
NHTSA complaint and current-action window 2024-08-24 to 2026-10-11; historical campaign count uses the complete official pre- and post-2010 recall files acquired for this release.
What this means
The records were matched to the NHTSA make/model identity “Dodge Grand Caravan”. Each evidence type is reported separately.
What this does not mean
Complaint reports are allegations, not defect findings or a safety score. Counts are not normalised for sales, registrations, mileage or exposure, and a zero does not prove safety.
An unsecured wheelchair can move during transit, increasing the risk of injury.
Official action: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Source snapshots: recall files 4 October 2026; complaint file 3 October 2026; investigation file 29 September 2026. Individually labelled archived records retain their older date.
Consumer reports — allegations
Complaint aggregates by model year
Model year
Complaints
Crash flags
Fire flags
Injuries / deaths reported
Most common components
2020
10
2
0
1 / 0
POWER TRAIN (4); UNKNOWN OR OTHER (2); ELECTRICAL SYSTEM (1)
2019
109
1
3
3 / 0
POWER TRAIN (23); ELECTRICAL SYSTEM (18); UNKNOWN OR OTHER (16)
2018
71
0
0
1 / 0
ELECTRICAL SYSTEM (17); UNKNOWN OR OTHER (14); ENGINE (9)
2017
82
1
0
1 / 0
ELECTRICAL SYSTEM (19); UNKNOWN OR OTHER (15); ENGINE (12)
2016
99
0
0
2 / 0
POWER TRAIN (32); ELECTRICAL SYSTEM (14); UNKNOWN OR OTHER (12)
2015
33
0
0
3 / 0
POWER TRAIN (12); ELECTRICAL SYSTEM (4); ENGINE (4)
2014
42
3
0
0 / 0
SEATS (7); ELECTRICAL SYSTEM (6); ENGINE (6)
2013
33
3
0
2 / 0
ELECTRICAL SYSTEM (11); UNKNOWN OR OTHER (5); SEATS (4)
2012
27
0
1
0 / 0
ELECTRICAL SYSTEM (9); ENGINE (7); FUEL/PROPULSION SYSTEM (4)
2011
6
0
1
0 / 0
ELECTRICAL SYSTEM (1); ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER (1); ENGINE (1)
2010
21
1
0
0 / 0
ELECTRICAL SYSTEM (9); AIR BAGS (4); STEERING (2)
2009
6
0
0
0 / 0
AIR BAGS (1); ELECTRICAL SYSTEM (1); ENGINE (1)
2008
9
0
0
0 / 0
AIR BAGS (3); ELECTRICAL SYSTEM (2); UNKNOWN OR OTHER (2)
2006
4
0
0
0 / 0
ELECTRICAL SYSTEM (1); ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE) (1); POWER TRAIN (1)
2002
2
0
0
0 / 0
ELECTRICAL SYSTEM (1); SEAT BELTS (1)
NHTSA says complaints are consumer reports. RecallRecall excludes narratives, VINs, names, contact details and locations. A crash, fire, injury or death flag is reported information, not an independently verified causal finding.
NHTSA defect investigations
Open or recently opened investigations
RQ99004: REAR LIFTGATE SUPPORTopen
Opened 1999-04-19Closed not closedSTRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
ON MAY 7, 1997, CHRYSLER FILED A DEFECT INFORMATION REPORT TO RECALL 436,000 1992 DODGE CARAVAN/GRAND CARAVAN, PLYMOUTH VOYAGER/GRAND VOYAGER AND CHRYSLER TOWN AND COUNTRY VEHICLES TO REPAIR THE LIFTGATE SUPPORTS; SAFETY RECALL 97V-079.ODI HAD INVESTIGATION THE REAR LIFTGATE SUPPORT PROBLEM FOR 1991-1993 CHRYSLER MINIVANS IN PE 96-035 AND EA96-027.AT THE TIME OF CLOSING EA96-027 ON MAY 16, 1997, A SAFETY RELATED DEFECT TREND HAD NOT BEEN IDENTIFIED ON THE 1991 AND 1993 MODELS.SINCE THE CLOSING OF EA96-027, ODI HAS RECEIVED 34 COMPLAINTS OF REAR LIFTGATE SUPPORT ATTACHING BOLT FAILURES, INCLUDING TEN INJURIES, ON THE SUBJECET VEHICLES.IT IS RECOMMENDED THAT A RECALL QUERY BE OPENED TO DETERMINE THE SCOPE OF LIFTGATE SUPPORT FAILURES ON THE SUBJECT VEHICLES.CLOSING NOTE: ON JULY 19, 1999, DAMILERCHRYSLER AGREED TO RECALL 1991, 1993, AND 1994 MODEL YEAR VEHICLES TO REMEDY REAR LIFTGATE SUPPORTS; SAFETY RECALL 99V-213.IT IS RECOMMENDED THAT RQ99-004 BE CLOSED.