We do not collect your VIN. A model-year match does not establish whether your individual vehicle is affected or has been repaired. Snapshot through 2026-10-11.
Results are official records from named sources. Coverage is incomplete. Match the exact model, batch and market, and confirm the latest instructions with the official source. A missing result is not a safety clearance.
NHTSA complaint and current-action window 2024-08-24 to 2026-10-11; historical campaign count uses the complete official pre- and post-2010 recall files acquired for this release.
What this means
The records were matched to the NHTSA make/model identity “Chrysler Town And Country”. Each evidence type is reported separately.
What this does not mean
Complaint reports are allegations, not defect findings or a safety score. Counts are not normalised for sales, registrations, mileage or exposure, and a zero does not prove safety.
Affected model years: 2011, 2012, 2013, 2014, 2015
An unsecured wheelchair can move during transit, increasing the risk of injury.
Official action: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Source snapshots: recall files 4 October 2026; complaint file 3 October 2026; investigation file 29 September 2026. Individually labelled archived records retain their older date.
Consumer reports — allegations
Complaint aggregates by model year
Model year
Complaints
Crash flags
Fire flags
Injuries / deaths reported
Most common components
2016
81
1
0
0 / 0
POWER TRAIN (27); UNKNOWN OR OTHER (11); ELECTRICAL SYSTEM (9)
2015
52
0
0
2 / 0
POWER TRAIN (13); SEATS (10); ENGINE (9)
2014
51
2
4
5 / 0
AIR BAGS (11); ELECTRICAL SYSTEM (7); SEATS (7)
2013
33
0
3
0 / 0
ELECTRICAL SYSTEM (11); ENGINE (4); AIR BAGS (3)
2012
32
0
1
0 / 0
ELECTRICAL SYSTEM (12); ENGINE (5); FUEL/PROPULSION SYSTEM (4)
2011
17
0
0
0 / 0
ENGINE (5); ELECTRICAL SYSTEM (4); FUEL/PROPULSION SYSTEM (2)
2010
19
1
2
2 / 0
ELECTRICAL SYSTEM (6); AIR BAGS (4); ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL (1)
2009
7
2
0
0 / 0
AIR BAGS (2); ELECTRICAL SYSTEM (2); STEERING (1)
2008
5
0
2
0 / 0
ELECTRICAL SYSTEM (3); FUEL/PROPULSION SYSTEM (1); UNKNOWN OR OTHER (1)
2007
3
0
3
0 / 0
ELECTRICAL SYSTEM (1); EXTERIOR LIGHTING (1); UNKNOWN OR OTHER (1)
2005
1
0
0
0 / 0
EXTERIOR LIGHTING (1)
2003
5
0
0
0 / 0
ELECTRICAL SYSTEM (3); ENGINE (1); SUSPENSION (1)
NHTSA says complaints are consumer reports. RecallRecall excludes narratives, VINs, names, contact details and locations. A crash, fire, injury or death flag is reported information, not an independently verified causal finding.
NHTSA defect investigations
Open or recently opened investigations
DP96014: DEFECTIVE AIR BAG CRASH SENSORopen
Opened 1996-11-14Closed not closedAIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
CFAS SENT A FOLLOW-UP LETTER ON DECEMBER 12, 1996, TO CHANGE THE INTENT OF THE PETITION TO AIRBAG AGGRESSIVITY AND DEPLOYMENT VARIABILITY.NHTSA RECEIVED THE LETTER ON 12/12/96; ACCORDINGLY, THE PETITION DUE DAY WAS CHANGED TO APRIL 12, 1997.CFAS PETITIONED THE AGENCY TO CONDUCT AN INVESTIGATION TO DETERMINE WHETHER THE AIRBAG CRASH SENSOR AND/OR DEPLOYMENT SYSTEMS FOR THE 1991-92 CHEVROLET CORSICA/BERETTA, 1990-92 FORD TAURUS, AND 1994-96 CHRYSLER MINIVANS ARE DEFECTIVE.CFAS ALLEGE THAT INFORMATION ON LOW SPEED CRASHES HERE OCCUPANTS HAVE SUFFERED FATAL INJURIES SUGGESTS [THAT THE ABOVE VEHICLES] HAVE DEFECTIVE AIRBAG CRASH SENSOR AND/OR DEPLOYMENT SYSTEMS.