NHTSA make / model monitor
US NHTSA records for Braun Ram Promaster. Check the affected model years, then verify your exact vehicle with NHTSA.
We do not collect your VIN. A model-year match does not establish whether your individual vehicle is affected or has been repaired. Snapshot through 2026-10-11.
Official recall campaigns
Affected model years: 2023
A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Official action: Dealers will update the security gateway module software, free of charge. Owner notification letters were mailed June 12, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 40C.
Affected model years: 2023, 2024
A noncompliant emergency exit can increase the risk of ejection and injury during a crash.
Official action: Dealers will replace the window, free of charge. Interim owner notification letters explaining the safety risk were mailed by May 26, 2026. Owners will receive another notice once remedy becomes available. Owners may contact Braun's customer service at 1-800-488-0359.
Consumer reports — allegations
| Model year | Complaints | Crash flags | Fire flags | Injuries / deaths reported | Most common components |
|---|---|---|---|---|---|
| 2024 | 2 | 0 | 0 | 0 / 0 | STRUCTURE:BODY (1); UNKNOWN OR OTHER (1) |
| 2023 | 4 | 0 | 0 | 0 / 0 | FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING (1); FORWARD COLLISION AVOIDANCE: WARNINGS (1); STEERING (1) |
NHTSA says complaints are consumer reports. RecallRecall excludes narratives, VINs, names, contact details and locations. A crash, fire, injury or death flag is reported information, not an independently verified causal finding.
NHTSA defect investigations
The Office of Defects Investigation (ODI) has received 19 Vehicle Owner Questionnaires (VOQs) alleging an intermittent or complete failure of the power steering assist system in certain Model Year (MY) 2022-2023 RAM ProMaster 1500, 2500, and 3500 vehicles. Failure of the power steering assist system can result in increased steering effort required to control the vehicle. An increase in steering effort can potentially lead to a loss of directional control of the vehicle. Several received reports allege failures of the steering rack with specific reports citing water intrusion into the electrical connectors of the electric power steering control module. ODI is opening this Preliminary Evaluation (PE) to assess the scope and root cause of potential defects in 2022-2023 RAM ProMaster steering systems. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.