Ford Motor Company recall 25V789: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

Official action

Source. US National Highway Traffic Safety Administration

Official identifier. 25V789

Date. 2025-11-14

Jurisdiction. United States

Hazard (official). Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.

Action / remedy (official). Dealers will update the battery energy control module (BECM) and hybrid powertrain control module (HPCM), free of charge. Owners are advised to only use "Auto EV" mode and will be instructed by mail to limit the maximum charge of the battery until the remedy has been completed. Interim letters, notifying owners of the safety risk, and instructions to limit the maximum charge of the battery were mailed December 8, 2025. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SC4. Vehicles in this recall were previously recalled under 24V954 and will need to have the new remedy performed. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on November 18, 2025.

Potential units affected. 20,558 as published in the campaign file.

Official record

Licence: United States Government public recall data

Attribution: Source: National Highway Traffic Safety Administration recall campaign