Sauna360 Recalls Infrared Saunas, Hybrid Infrared Saunas and Infrared Kits Due to Risk of Serious Injury or Death from Fire and Burn Hazards

Official action

Source. US Consumer Product Safety Commission

Official identifier. 26-784

Date. 2026-09-17

Jurisdiction. United States

Hazard (official). The infrared panels in the saunas and kits can short circuit, causing them to overheat, posing a risk of serious injury from fire and burn hazards.

Action / remedy (official). Consumers should stop using the infrared and hybrid saunas immediately and contact Sauna360 to schedule a free in-home repair from a professional installer.

Product. Infrared Saunas, Hybrid Infrared Saunas and Infrared Kits

Identification details. This recall involves various infrared and hybrid sauna models and infrared (IR) kits. Customers who purchased custom rooms built with IR panels can check for the words “Saunalogic,” “Infralogic,” “Carbonflex,” or “Tylö” on their control panel or locate their product manual. Customers who purchased pre-configured infrared sauna rooms can identify their product by the brand badge on the front frame panel, the control panel, the manual or the logo handle. Consumers can also find the serial number located under the lower bench or on the wall under the upper bench depending on the unit and provide Sauna360 the serial number to determine if they have a recalled sauna. The IR sauna kits with panels, along with the following sauna model numbers, are included in this recall: BRAND SERIES MODEL Finnleo IS Series IS44, IS44-15, IS44-20, IS440-15, IS440-20, and IS565 Finnleo S Series S810, S820, S825, S830, S840, S870, and S880 Finnleo Sentinel Sentinel 3 Finnleo Sentinel Hybrid Sentinel Hybrid 2-20 and Sentinel Hybrid 3 Helo S Series S820 and S870 Radiant Health Elite E-1H, E-2H, E-2.5H, E-3H, E-4H, EC-3H, EC-4HRadiant Health Pause P-1H, P-2H, P-2.5H, P-3H, P-1H-CA, P-2H-CA, P-2.5H-CA, P-3H-CASauna360 E Series E510, E570, and E580 Saunatec B Series B200, B200C, B300C, B300CC, B300CH, B400, B400C, B400CC, B810, B810C, B820, B820C, B830, B830C, B840, B840C, B870, B870C, B880, and B880C Tylo IG Series IG810, IG820, IG830, IG840, IG870, and IG880 Tylo Kiruna Kiruna 1, Kiruna 2, and Kiruna 3 Tylo Kiruna Hybrid Kiruna Hybrid 2-15, Kiruna Hybrid 2-20, and Kiruna Hybrid 3 Tylohelo B Series B200, B200C, B300C, B300CC, B300CH, B400, B400C, B400CC, B810, B810C, B820, B820C, B830, B830C, B840, B840C, B870, B870C, B880, and B880C Tylohelo S Series S810, S820, S825, S830, S840, S870, and S880 No Brand S Series S810, S820, S825, S830, S840, S870, and S880 IR KITS (with panels) Saunatec Custom/Semi-Custom (IR/IS/Hybrid) Carbonflex Tylo Custom/Semi-Custom (IS/Hybrid) Saunalogic Helo Custom/Semi-Custom (IS/Hybrid) Saunalogic Finnleo Custom/Semi-Custom (IS/Hybrid) Saunalogic Amerec Custom/Semi-Custom (IS/Hybrid) Saunalogic Finnleo Custom/Semi-Custom (IR) Infralogic Saunatec Custom/Semi-Custom (IR/IS/Hybrid) Saunalogic Tylohelo Custom/Semi-Custom (IR/IS/Hybrid) Saunalogic Tylo Custom/Semi-Custom (IR) Aspire Tylo Custom/Semi-Custom (IR/IS/Hybrid) Bliss

Units. About 41,580 (In addition, about 6,758 were sold in Canada)

Incidents reported by CPSC. The firm has received 67 reports of overheating, melting, charring or burning. No injuries have been reported.

Remedy type. Repair

Sold at. Costco stores and pool and spa dealerships nationwide and online at Costco.com and other online sites from May 2013 through July 2026 for between $6000 and $13,000.

Official record

Licence: US Government recall data made available for business and application reuse

Attribution: Source: U.S. Consumer Product Safety Commission recall notice