BenQ America Recalls GV31 Portable Projectors Due to Risk of Serious Injury or Death from Fire and Burn Hazards

Official action

Source. US Consumer Product Safety Commission

Official identifier. 26-647

Date. 2026-07-30

Jurisdiction. United States

Hazard (official). The recalled projectors’ lithium-ion battery can overheat, posing a risk of serious injury or death from fire and burn hazards.

Action / remedy (official). Consumers should stop using the projectors immediately and contact BenQ for a free battery repair or replacement projector, including shipping. Consumers will be asked to register at https://www.benq.com/en-us/support/gv31recall.html and receive a prepaid label and package to return the recalled product. Note: Do not throw this recalled projector with lithium-ion battery in the trash, the general recycling stream (e.g., street-level or curbside recycling bins), or used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact that office ahead of time and ask whether it accepts recalled lithium-ion batteries. If it does not, contact your municipality for further guidance.

Product. BenQ GV31 Portable Projectors

Identification details. This recall involves BenQ-branded portable projectors, model GV31. The white, circular projectors measure about 5.2 inches by 8 inches by 7.5 inches; weigh about 3.7 pounds and are powered by a rechargeable lithium-ion battery. The projectors sit on a gray base and have a built-in speaker, a carrying strap, a lens and control buttons at the top. They were shipped with a remote control. The brand name and model number are printed on the label on the underside of the projector’s gray base.

Units. About 1,249 (In addition, about 240 were sold in Canada)

Incidents reported by CPSC. The firm has received three reports of the projector overheating, including one incident resulting in burns on hands.

Remedy type. Replace, Repair

Sold at. BenQ Store, BenQ INFTY lab, Iconic Micro, Memory Express and Amazon.com from July 2023 through May 2026 for between $500 and $600.

Official record

Licence: US Government recall data made available for business and application reuse

Attribution: Source: U.S. Consumer Product Safety Commission recall notice