Official recall atom
Gazelle USA Recalls Urban Arrow FamilyNext Pro Cargo E-Bikes Due to Injury Hazard
Official action
Source. US Consumer Product Safety Commission
Official identifier. 26-236
Date. 2026-01-29
Jurisdiction. United States
Hazard (official). The buckle can fail to fully latch when used with children in the cargo area, posing injury hazards to children.
Action / remedy (official). Consumers should immediately stop using the e-bikes and contact Gazelle USA to arrange for a free repair of the bench assembly in the cargo area of the e-bike. The repair will include a replacement buckle and will be done at a dealership location.
Product. Urban Arrow FamilyNext Pro Cargo E-Bikes
Identification details. This recall involves Urban Arrow FamilyNext Pro Cargo E-Bikes with Fidlock buckles. The recalled bicycle comes in one size and comes in green and black. The frame of the bicycle is made of aluminum with a reinforced foam (EPP) cargo box. The bicycle is 105" in length and 28" wide. “Urban Arrow” is imprinted on the bottom of the cargo box.
Units. About 320
Incidents reported by CPSC. The firm has received three reports of buckles not fully latching. No injuries have been reported.
Remedy type. Repair
Sold at. Individual specialty stores from March 2025 through December 2025 for about $9,000.
Licence: US Government recall data made available for business and application reuse
Attribution: Source: U.S. Consumer Product Safety Commission recall notice
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