Johnson Health Tech Expands Recall to Include Matrix Retail and Vision Treadmills Due to Fire Hazard

Official action

Source. US Consumer Product Safety Commission

Official identifier. 26-203

Date. 2026-01-22

Jurisdiction. United States

Hazard (official). The power cord can become loose from the treadmill’s power socket, posing a fire hazard.

Action / remedy (official). Consumers should inspect their treadmills to confirm whether they have a power cord bracket installed on the unit. If there is no power cord bracket, consumers should ensure that the power cord is completely inserted into the treadmill’s power socket before each use, until the treadmill is repaired. Consumers should contact Johnson Health Tech North America to receive a free replacement power cord with an automatic locking-style plug by mail for self-installation. To facilitate consumer participation in this recall, the installation of the replacement power cord does not require any tools.

Product. Matrix Retail T30, TF30, T50, TF50, and T75 treadmills, Vision T9800, TF20, T40, and T80 treadmills

Identification details. This recall involves Matrix Retail models T30, TF30, T50, TF50, and T75 treadmills, and Vision models T9800, TF20, T40, and T80 treadmills with certain serial numbers. The treadmills have a running platform that measures 60 inches long by 20 inches wide, a 33-inch-wide console, and were sold with a straight power cord with no power cord bracket. “Matrix” or “Vision” is printed on the treadmill and treadmill belt. The model number and frame serial number are located on the lower front crossbar near the power switch. The serial number includes the letters TM, a three-digit model number, and the manufacture date in YY/MM format followed by a five-digit serial. The recalled treadmills were manufactured from June 2007 through January 2024 and do not come with a power cord bracket. This recall is an expansion of the prior recall of Matrix T1 and T3 Series Commercial Treadmills, which were also recalled because the power cord can become loose from the treadmill’s power socket. The remedy in the prior recall of commercial treadmills is a power cord bracket that requires tools for installation. For this recall expansion, the remedy for consumers is a power cord with an automatic locking-style plug that does not require any tools for installation. Model Name/ NumberRecalled Serial Number(s) or RangeMatrix RetailT30 (TM729)TM7291709CA00001 - TM7292104C00380TF30 (TM693, TM693B)TM6931606CA00001 - TM6931705CA00178TM693B1707CA00001 - TM693B2201C00601T50 (TM695, TM767)TM6951607CA00001 - TM6952009C00840TM7672009C00001 - TM76722011C00051TF50 (TM694, TM694B, TM768)TM6941607CA00001 - TM69482009C00514TM694B1605C00008 - TM694B2009K03263TM7682009C00001 - TM7682104C00580T75 (TM703, TM703B, TM703C, TM703E) TM7031607CA00001 - TM70381903C00088TM70382311C00229TM703B1609CA00015 - TM703B1908C00050TM703B2309C00164, TM703B2311C00282TM703C1810C00001 - TM703C2212C00127TM703C2305C00049, TM703C2308C00409TM703E2304C00002 - TM703E2401C00087VisionT9800 (TM87)TM87D070600070, TM87D080600128, TM87D0940059, TM87D120100125, and TM87D1206000127TF20 (TM432, TM432C)TM4321108BD00255 - TM4321610CA00033TM432C1210CA00002 - TM432C1606CA00200T40 (TM433, TM433C)TM4331201BD00466 - TM4331510BD00004TM433C1408CJ00001 - TM433C1602CA00631T80 (TM445)TM4451210BC00001 - TM4451505BC00150TM4451212BD00002 - TM4451406BD00125

Units. About 47,000

Incidents reported by CPSC. The firm has received 27 reports of overheating at the power cord-socket connection. No injuries have been reported.

Remedy type. Repair

Sold at. JFW, G&G Fitness, Precision Fitness, Fitness Expo, Fitcorp USA, Better Body Fitness of Montana Inc, BGI Fitness, Treadmill Outlet, Colorado Home Fitness and other retailers, and online at matrixhomefitness.com, visionfitness.com and various other online retailers from April 2012 through May 2025 for between $2,100 and $8,100.

Official record

Licence: US Government recall data made available for business and application reuse

Attribution: Source: U.S. Consumer Product Safety Commission recall notice