Segway Recalls Segway Ninebot Max G30P and Max G30LP KickScooters Due to Fall Hazard and Risk of Serious Injury

Official action

Source. US Consumer Product Safety Commission

Official identifier. 25-193

Date. 2025-03-20

Jurisdiction. United States

Hazard (official). The folding mechanism can fail and cause the handlebars or stem to fold while the scooter is in use, posing a fall hazard to consumers.

Action / remedy (official). Consumers should immediately stop using the recalled scooters and contact Segway to receive information to determine whether the folding mechanism needs adjustment and to receive a free maintenance kit. The kit includes tools and instructions for checking and tightening the folding mechanism and keeping it properly maintained.

Product. Segway Ninebot Max G30P and Max G30LP KickScooters

Identification details. This recall involves all Segway Ninebot Max G30P and Max G30LP KickScooters. The Max G30LP KickScooter is gray in color with yellow accents and the Max G30P is black in color with yellow accents. The brand name “ninebot” appears on the foot platform and the top of the handlebars. The model number is located on a label on the side of the foot deck. The Max G30P model is 46 inches long, 19 inches wide, 47 inches high and weighs 42 pounds. The Max G30LP model is 44 inches long, 19 inches wide, 45 inches high and weighs 39 pounds.

Units. About 220,000

Incidents reported by CPSC. Segway has received 68 reports of folding mechanism failures, including 20 injuries to include abrasions, bruises, lacerations and broken bones.

Remedy type. Repair

Sold at. Best Buy, Costco, Walmart, and Target nationwide and online at Segway.com and Amazon.com from January 2020 through February 2025 for between $600 and $1,000.

Official record

Licence: US Government recall data made available for business and application reuse

Attribution: Source: U.S. Consumer Product Safety Commission recall notice