Official recall atom
Lexmark International Recalls Specialty Printers Due to Fire Hazard
Official action
Source. US Consumer Product Safety Commission
Official identifier. 25-090
Date. 2025-01-16
Jurisdiction. United States
Hazard (official). A metal part inside the printer can dislodge, posing a risk of fire.
Action / remedy (official). Consumers should immediately stop using the recalled printers and contact Lexmark to receive a free repair part. The repair part snaps into the unit inside the rear access panel.
Product. MS725dvn and MX725adve Specialty Printers
Identification details. This recall involves Lexmark specialty printers, models MS725dvn and MX725adve, used to print on paper, vinyl signs, banners and other plastics. The model numbers are located on the top cover and door of the printers. Model MX725dvn has a large multifunction sorter on the top of the printer. The printers have a white front and black top and sides. The front of the printers is marked with “Lexmark” in black and the green Lexmark logo.
Units. About 43,510 (In addition, about 4,000 were sold in Canada)
Incidents reported by CPSC. The firm has received two reports of the printers overheating including one reported fire. No damage or injuries have been reported.
Remedy type. Repair
Sold at. Online at lexmark.com, CDW Logistics, Tech Data Product Management Inc. and Insight Direct USA Inc. from June 2018 through November 2024 for between $1,000 and $4,200.
Licence: US Government recall data made available for business and application reuse
Attribution: Source: U.S. Consumer Product Safety Commission recall notice
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